Im astonished. Speechless… well almost
The news that calls to UK directory number 118 888 are being handled by inmates in American prisons has left me bemused. It opens up a whole can of worms, and i’d like to have a word with the execs who thought it would be a good idea.
I guess my main problem is the whole can of worms this opens, and where it may stop.
The saving grace of course is that no customer data is changing hands, but I wonder what the customers would think of it if they knew?
Could you imagine the outcry if this had been a UK bank, phone company or a credit company? Ok, so most banking execs wouldn’t be that stupid, but their recent track record isn’t good…
Staff are being paid as little as 10p an hour, and i’d be interested to see what the competitors reaction is going to be, and how many other bean counters decide to follow suit.
This desire to cut costs has plumbed new depths.